FREQUENTLY ASKED QUESTIONS

 

When should you get here? What should you bring? We know air travel can be stressful, but we’ve got you covered. Keep reading for quick answers to all the questions we hear most often and have a safe, smooth, easy trip. 

When do I need to arrive at the airport?

We encourage passengers to arrive 1.5 to 2 hours prior to scheduled flight departure time. This allows time for parking and shuttle transportation, airline check-in, obtaining a boarding pass and going through the security screening process. If you are an unaccompanied minor, traveling with pets or require other special accommodations, be sure to allow additional time for special check-in procedures.

 

What are the terminal hours?

The terminal stays open 24 hours a day.

 

How much does a ticket cost?

Tickets can be purchased in a variety of ways and ticket prices vary by airline, destination, travel dates and more. Check the Fly with Us page for more information. Please note that the airport has no control over ticket prices.

 

What can I take aboard the aircraft?

Check the TSA website for detailed and up-to-date information on what you can bring aboard the aircraft.

 

Can I put medication in my carry-on bag?

Medications in pill or other solid form must undergo security screening. It is recommended that medication be clearly labeled to facilitate the screening process. Check with state laws regarding prescription medication labels. You are responsible for displaying, handling, and repacking the medication when screening is required. Medication can undergo a visual or x-ray screening and may be tested for traces of explosives.

 

What type of identification do I need to get on the aircraft?

The TSA requires a government issued photo ID for adult passengers. Typically, a state issued driver's license, Native American tribal photo id, or passport is appropriate. 

 

I forgot my identification; can I still proceed through security screening?

In the event you arrive at the airport without proper ID, because it is lost or at home, you may still be allowed to fly. By providing additional information, the TSA has other ways to confirm your identity, like using publicly available databases, so you can reach your flight. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.

 

Do minors need to have photo identification to fly domestically?

TSA does not require children under the age of 18 to provide identification when traveling with a companion within the United States. The companion will need acceptable identification.

 

Is there a Lost & Found?

For items left on an aircraft, contact the airline directly. For items left within the terminal building, please call

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605-394-4195