RAPID CITY REGIONAL AIRPORT ACCESSIBILITY
Rapid City Regional Airport offers several amenities to ensure every traveler is comfortable and capable of using the airport’s facilities and services to the greatest extent possible.
All parking facilities owned by the Rapid City Regional Airport offer accessible parking options. In both lots, accessible spaces are located near the walkways.
You can access the pre-security elevator near the baggage claim area. The post-security elevator is located near Gate 1 accessible only with airline or airport personnel escort.
Paging for the Deaf and Hard of Hearing
If you anticipate receiving a page or if you wish to leave a standard audible page, you can receive assistance by visiting the administration offices on the second floor of the terminal; or, if after normal business hours, the operations staff will assist you.
Visual Paging Monitors
Visual pages are displayed (in bright green) on most of the display monitors in the terminal.
Defibrillators are available in the terminal for use in cardiac emergencies. They are located in an area accessible by our 24-hour firefighters and EMTs. Dial 911 and our airport emergency staff will arrive within minutes.
All public restrooms can accommodate individuals with disabilities. There is one unisex/family restroom located in the concourse and in the baggage claim area.
Your airline can provide you with wheelchair assistance to or from your flight. Service should be requested from the airline in advance or at the ticket counter when you check in. Skycaps are also available daily for wheelchair assistance.
Ground Transportation – Wheelchair Transportation
Disabled travelers who qualify for service under the Americans with Disabilities Act can call Rapid Transit System Dial-A-Ride at 605-394-6631. All trip requests must be scheduled at least one day in advance.
Pet Relief Areas
RAP has a designated pet relief area located outside the terminal, not far from the far east Departure doors. Travelers needing wheelchair assistance to the designated area will be accommodated by an airline representative or Skycap. There is no pet relief area in the secured area.
Traveling with Children
There is one unisex/family restroom for adults traveling with children located in the secured area and one in the pre-security area. All airport bathrooms are equipped with baby-changing tables for parents who need to change a diaper. Liquid baby formula and breast milk are allowed through security as long as the parent bringing it is with a child. Declare baby food or formula at passenger screening.
Non Discrimination Policy
The Rapid City Regional Airport does not discriminate on the basis of disability in admission to, access to, treatment of, or employment in its programs and activities. This notice is provided as required by the Rehabilitation Act of 1973, Section 504, and Title II of the Americans with Disabilities Act of 1990. Questions, concerns, complaints or requests for additional information regarding these laws may be forwarded to:
ADA Compliance Officer
City of Rapid City Human Resources
300 Sixth Street
Rapid City, SD 57701
Rapid City Regional Airport Title VI Policy
49 CFR Part 21
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” 42 U.S.C. Section 2000d. Rapid City Regional Airport, and its employees, airport operators, lessees, tenants, concessionaires, contractors and airlines will not deny public services, employment and program opportunities to any person at Rapid City Regional Airport due to race, color, national origin, and disability or be otherwise subjected to discrimination pursuant to the Code of Federal Regulations, Department of Transportation, Part 21 -Title VI of the Civil Rights Act of 1964.
Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI should report the complaint to the Disability/Title VI Coordinator at 605-394-4136. Discriminatory allegations may also be filed with the Federal Aviation Administration:
Federal Aviation Administration
Office of Civil Rights, ACR -1
800 Independence Avenue, S.W.
Washington, D.C. 20591